HELM TPA PRIVACY POLICY

Effective Date: [Insert Date]

At Helm TPA (“we”, “us”, or “our”), we value your privacy and are committed to protecting your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website and use our Services, including our retirement planning tools, calculators, blogs, and paid 401(k) TPA services.

1. Information We Collect

We collect various types of information in connection with your use of our Site and Services:

• Personal Information: When you contact us, request information, or engage our Services, we may collect your name, email address, phone number, and financial or company-related information.
• Non-Personal Information: Automatically collected data such as IP address, browser type, operating system, and usage data through cookies and other tracking technologies.
• Future Account Information: Should we introduce account registration, additional information (such as login credentials) will be collected.
• Data from Third-Party Services: We receive information from third-party integrations (e.g., Stripe, Google Analytics, Microsoft Clarity) which help us analyze usage and process payments. Their data practices are governed by their own privacy policies.

2. How We Use Your Information

We use the information we collect for purposes including, but not limited to:

• Providing Services: To deliver and improve our retirement planning tools, calculators, blogs, and paid TPA services.
• Communication: To respond to inquiries, provide customer support, and send service-related notices.
• Payment Processing: To process payments for our Services via Stripe.
• Site Improvement: To analyze user behavior and improve the functionality and content of our Site.
• Legal Compliance: To comply with applicable legal obligations and protect our legal rights.

3. Cookies and Tracking Technologies

• Cookies: We use cookies and similar tracking technologies to personalize your experience, analyze usage, and deliver relevant content. You may manage your cookie preferences via your browser settings; however, disabling cookies might affect certain functionalities of the Site.
• Tracking: Data collected by tools such as Google Analytics and Microsoft Clarity is used solely for internal analysis and to improve our Services.

4. Disclosure of Your Information

We do not sell your personal information. We may disclose your data to:

• Service Providers: Third-party vendors (e.g., payment processors, analytics providers) that perform services on our behalf.
• Legal Requests: Authorities, courts, or regulatory bodies if required by law or to protect our rights.
• Business Transfers: In the event of a merger, acquisition, or sale of all or part of our assets, provided that the acquiring entity agrees to protect your data in a manner consistent with this Privacy Policy.

5. Data Retention and Security

• Retention: We retain your personal information for as long as necessary to fulfill the purposes for which it was collected or as required by law. In general, we do not set a fixed retention period, but we regularly review the data we hold.
• Security: We implement commercially reasonable security measures designed to protect your information from unauthorized access, alteration, disclosure, or destruction. While we strive to secure your data, no method of transmission over the internet is 100% secure.

6. Your Rights and Choices

Depending on your jurisdiction, you may have certain rights regarding your personal information, including:

• The right to access, update, or correct your information.
• The right to request deletion or restriction of processing.
• The right to object to processing under certain circumstances. To exercise these rights, please contact us using the details provided below.

7. International Data Transfers

Your information may be stored and processed on servers located in the United States or other countries. We take appropriate steps to ensure that your data is handled securely and in accordance with this Privacy Policy when transferred internationally.

8. Children’s Privacy

Our Site and Services are not intended for individuals under the age of 13. We do not knowingly collect personal information from children under 13. If you believe that we have inadvertently collected such information, please contact us so that we can delete it promptly.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this Privacy Policy periodically to stay informed about our information practices.

10. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

[Company Name]
[Company Address]
Email: [contact@company.com]

By using our Site or Services, you acknowledge that you have read and understood this Privacy Policy and agree to the collection and use of your information as described herein.

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